CRM

    Contractor CRM Software for Home Service Businesses

    Stop losing leads. Close more jobs. The CRM built from the ground up for contractors who want to grow.

    Leads Slip Through the Cracks Every Day

    Most contractors rely on phone calls, texts, sticky notes, and memory to track prospects. When a new lead comes in during a busy workday, following up fast is nearly impossible. Studies show that responding within five minutes makes you 21x more likely to qualify a lead, but the average contractor takes hours or even days. That delay costs real revenue.

    Scattered contacts

    Customer info spread across phones, emails, and paper.

    Missed follow-ups

    No system to remind you when a lead needs attention.

    No visibility

    You cannot measure what you cannot see or track.

    Every Lead, Job, and Customer in One Place

    The myCT1 CRM gives you a single command center for your business. New leads automatically appear in your pipeline. Customer contact details, estimate history, job status, and communication logs are all connected so nothing gets lost.

    • Visual pipeline to track every lead from inquiry to close
    • Full customer profiles with history and notes
    • Automated lead capture from calls, forms, and referrals
    • Real-time status updates across your team
    New Lead12
    Estimate Sent8
    Follow-up Needed5
    Job Scheduled3
    Completed24

    CRM That Connects to Everything You Need

    Your CRM should not live in a silo. myCT1 connects lead management directly to estimating, job scheduling, invoicing, and even your AI phone assistant so your workflow stays seamless from first call to final payment.

    Estimating

    Create and send estimates from any lead record.

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    Scheduling

    Convert won estimates into scheduled jobs instantly.

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    AI Phone Agent

    Capture leads 24/7 with PocketBot voice AI.

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    Invoicing

    Bill customers tied to the original estimate and job.

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    Built for Contractors, Not Generic Sales Teams

    Generic CRM tools were designed for inside sales teams sitting at desks. Contractors work in the field, juggle multiple job sites, and need tools that match their workflow. myCT1 is built around trades-specific terminology, estimate-to-job conversion, crew management, and change orders ... things a generic CRM will never understand.

    Generic CRM

    • Designed for office-based sales teams
    • No concept of estimates, jobs, or trades
    • Complex setup with features you will never use
    • No integration with field operations

    myCT1 Contractor CRM

    • Purpose-built for home service contractors
    • Estimate-to-job workflow out of the box
    • Crew scheduling, daily logs, and change orders
    • AI phone agent captures leads while you work

    Faster Follow-Up Means More Closed Jobs

    Speed is everything in contracting. The first contractor to respond usually wins the job. With myCT1, new leads trigger instant notifications, AI-powered call handling captures details even when you are on a ladder, and automated follow-up reminders keep your pipeline moving. Contractors using structured CRM follow-up see close rate improvements of 30% or more.

    21x

    More likely to qualify a lead when you respond in under 5 minutes

    30%+

    Close rate improvement with structured CRM follow-up

    24/7

    Lead capture with PocketBot AI handling calls after hours

    Ready to Stop Losing Leads?

    Join thousands of contractors who manage their entire business with myCT1. Start your free trial today or explore pricing to find the right plan.

    Frequently Asked Questions

    What is contractor CRM software?

    Contractor CRM software is a customer relationship management platform designed specifically for contractors and home service businesses. It helps you track leads, manage customer information, follow up on estimates, schedule jobs, and maintain organized communication ... all from one central system built for how contractors actually work.

    Why do contractors use CRM systems?

    Contractors use CRM systems to stop losing leads, speed up follow-up, and keep every customer interaction organized. Without a CRM, leads fall through the cracks, estimates go unfollowed, and revenue is left on the table. A contractor-specific CRM replaces spreadsheets and sticky notes with a streamlined workflow that helps close more jobs.

    Can contractor CRM track estimates and jobs?

    Yes. A purpose-built contractor CRM like myCT1 tracks every estimate from creation to signature, then converts accepted estimates directly into active jobs. You can monitor job status, assign crews, log daily progress, and manage change orders ... all connected to the original customer record.